What Makes a Great Retail Manager?




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Your team of GMs and assistant managers can make or break a store’s performance. No one sets out to hire bad or even mediocre managers, but it happens all the time.

So what separates the goods from the greats? In our research, we’ve found 8 big differentiators, or the 8 most important job competencies for retail managers. Screen for these things, and you’ll find managers who far outperform their peers.


In this infographic, learn how to spot a natural, or the type of manager who will: 

  • Anticipate customers’ needs
  • Motivate team members
  • Drive sales (without buyer’s remorse)
  • And MORE!

Fill out the form to download the infographic today!



“Empowers Our Hiring Managers”

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Richard Gleeson, SHRM-CP
Manager of HR Systems, Craft Brew Alliance


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Martin Spokony
Director or Talent Acquisition, Aspen Dental


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“OutMatch goes above and beyond. Excellent assessments, with insight on how to .leverage a candidates strengths once they enter an organization…”

Sarah Cooper Truchard, SHRM-SCP
Manager Training & Development, PV Fluid Products