What Makes a Great Hospitality Manager?

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8 Most Important Job Competencies for Hospitality Managers

Your team of managers can make or break a hospitality business. And while no employer sets out to hire mediocre managers, it happens all the time.

So what separates the goods from the greats?

In our research, we’ve found 8 big differentiators or the 8 most important job competencies for hospitality managers. Screen for these things, and you’ll find managers who far outperform their peers.

In this infographic, learn how to spot a natural or the type of manager who will:

  • Make quick decisions
  • Keep cool in stressful situations
  • Anticipate guests’ needs
  • And MORE!



Fill out the form to download the infographic today!


OutMatch Customers

  • American Airlines
  • Dollar General
  • Brinker International
  • Circle K
  • Panera
  • Taco Bell
  • HCA
  • The Children's Place
  • La Quinta Inn & Suites
  • esurance
  • Delta
  • Catepillar