Competency Spotlight eBook

The Secret to Hiring Strong Retail Leaders



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Ever meet a candidate for a store manager position who seemed retail savvy when you hired them, but ended up underperforming on the sales floor? Bad hires happen all the time—but they don’t have to!


Make bad hires a thing of the past when you find out what really predicts success in a retail role. (Hint: It doesn’t have much to do with related work experience, which accounts for only 3% of employee performance.)


Here’s the secret: You can’t predict performance until you understand a candidate’s personality traits and patterns of behavior. That’s where competencies come in. When you look at key competencies for success in retail, you’ll have answers to questions like:


  • Can a candidate achieve positive results in a fast-paced environment?
  • Do they encourage and inspire team members to reach their full potential?
  • Do they have a strong desire to help customers, and can they anticipate customer needs?


If you’re looking for a resource to help you hire better retail leaders, this eBook is for you. Download the eBook to see the 10 key competencies for success as a retail manager—and say goodbye to bad hires.


Fill out the form to download the eBook today!


OutMatch Customers

  • American Airlines
  • Dollar General
  • Brinker International
  • Circle K
  • Panera
  • Taco Bell
  • HCA
  • The Children's Place
  • La Quinta Inn & Suites
  • esurance
  • Delta
  • Catepillar