What Makes a Great Retail Manager?

Your team of GMs and assistant managers can make or break a store’s performance. No one sets out to hire bad or even mediocre managers, but it happens all the time.


So what separates the goods from the greats?


In our research, we’ve found 8 big differentiators, or the 8 most important job competencies for retail managers. Screen for these things, and you’ll find managers who far outperform their peers.


In this infographic, learn how to spot a natural, or the type of manager who will:

  • Anticipate customers’ needs
  • Motivate team members
  • Drive sales (without buyer’s remorse)
  • And MORE!


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