Your team of managers can make or break a hospitality business. And while no employer sets out to hire mediocre managers, it happens all the time.
So what separates the goods from the greats?
In our research, we’ve found 8 big differentiators, or the 8 most important job competencies for hospitality managers. Screen for these things, and you’ll find managers who far outperform their peers.
In this infographic, learn how to spot a natural, or the type of manager who will:
- Make quick decisions
- Keep cool in stressful situations
- Anticipate guests’ needs
- And MORE!