What Makes a Great Hospitality Manager?

Your team of managers can make or break a hospitality business. And while no employer sets out to hire mediocre managers, it happens all the time.


So what separates the goods from the greats?


In our research, we’ve found 8 big differentiators, or the 8 most important job competencies for hospitality managers. Screen for these things, and you’ll find managers who far outperform their peers.


In this infographic, learn how to spot a natural, or the type of manager who will:

  • Make quick decisions
  • Keep cool in stressful situations
  • Anticipate guests’ needs
  • And MORE!


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